Useful Information
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What is the minimum order amount?
The minimum amount for orders in Sofia is 100 BGN, excluding delivery fee.
When should I expect delivery after an order has been placed?
If you order through the site after we receive your request, our employee will contact you by phone to specify a convenient delivery day for you. Usually requests sent on Friday are made as early as the following Monday.
Do you put enhancers or hormones in your meat?
Allproducts and cuts in Omaya Ranch are made from 100% pure and natural meat. No hormones or enhancers are used, as well as additives in the blanks.
Do you make deliveries outside Sofia?
What are the payment methods?
Payment methods are in cash or by bank transfer. Paymentby bank transfer is made after your order is processed and the exact amount is calculated. The invoice is sent by email, and after paymentof the amount, the delivery will be made.
How's the meat packed?
All products and cuts are in a vacuum oppoca. It is recommended that afterremoving from the vacuum the meat should be allowed to go wild for 10-20 minutes to remove the effects of the vacuum.
Do you accept requests for products that are not on the site?
Yes, being a boutiquemanufacturer allows us to be dynamic with our production and have full control of every step of the production process. We would be happy to fulfill your requests. You only need to send us an inquiry on sales@omaiaranch.com orcall us on 0884 74 34 43.
What's the difference between silver and gold?
The differencebetween the two categories is in the breed of the animal, the degree of marble and the ripening period.
What's the difference between "veal" and "beef"?
The veal we use isdivided into two categories – "V" is for animals under 8 months ofage, and "Z", for those between 8 and 12 months.
The beef we offer is from animals aged 12–24 months.
Why is the amount I pay on delivery different from that of the order on the site?
All products and cuts are prepared manually and it is possible that the actual weight of the product you receive varies from the one specified on thesite.
What does shock-frozen product mean?
Shock freezing is a very popular way of storing food, preserving all the useful properties of food. The temperature in the chamber reaches -40 ° C, (a)due to the ventilation of the evaporator, an accelerated air flow is carried out in this chamber. This process is very useful because freezing is carried out before crystallisation processesoccur, which occur during normal freezing. This preserves all the useful properties that the food had beforefreezing. It is recommended to refrigerate the product.